![]() We are part of a university research lab group that uses Finale to track supplies of biospecimen collection kits (builds) and lab supplies. It is an extremely powerful program and to tell the truth, I don't feel I've even scratched the surface of what it can do, so it is possible that whatever I could think of as a wish is already a feature. There were two features that I expressed a wish for, and it turned out that both were in development (and one has come to fruition already). They are fantastic at explaining and demonstrating how to use the product. Truly, though, their greatest asset is their customer support team, who know the product thoroughly and has spent many meetings with us to get everything implemented step by step. As manufacturers as well as retailers, we also needed a way to keep better track of components and predict usage, and Finale has a very intuitive and robust system that covers all of that and far beyond. It solved our most major problems, which was keeping track of thousands of products across several marketplace platforms, and getting our warehouses organized and everything barcoded. It's a very straightforward product, and behind all the intuitive usage are layers of even more features that I continue to learn. ![]() Most important has been their amazing customer support, which held our hand through all the integrations and spent a lot of time before and afterward to make sure we were utilizing all the features that would help move the needle for our business. Their team rarely apologies if the system hasn't been working as it should, and never admit fault.įinale has made all the difference in being able to track and control inventory of thousands of products, across several marketplaces, and reduce our error rate significantly, as well as enable us to scale our growth. The Finale team do promise to iron some of these out in the near future, but right now they still remain. The system is sometimes a little glitchy. So whether you are integrating with WooCommerce on a Wordpress CMS, or integrating with ShipStation, Final Inventory has you covered. There are a huge amount of integration possibilities. You can have unlimited users that can be added to your team. Our team was able to jump straight in an create PO's in no time at all as it is streamlined and self explanatory. Generating Purchase Orders (PO) is pretty automated. This truly intuitive copy/paste import method saves time, and having the ability to edit products in your catalog editing your catalog makes it struggle free. You simply copy data from an excel spreadsheet and paste them into the inventory system through you web browser as the inventory is cloud-based. ![]() PROSįinale Inventory has a very simple import tool. Overall the inventory system is great! It accomplished everything we needed it for and more. I can't imagine using anyone other than Finale for our inventory management system. always with a great attitude and willingness to help and never making us feel like we're taking too much time.and not charging a dime for that added benefit is HUGE!!! Thank you, thank you, thank you for providing a great product and awesome service at such a reasonable price. I am always amazed at how much time and energy you guys have provided in answering questions or helping new employees get indoctrinated into using the system. No costly software to buy and the customer support has truly been unbelievable. If anyone is thinking about utilizing Finale, they should move forward, as it is the right decision. The idea of selling in different channels was a pipedream and thanks to Finale, it's not just a desire, but reality. Prior to using Finale, we were completely in the weeds and had nothing but problems managing our inventory. Having been on the Finale system for the past year, we have been able to easily integrate our website,, Shipstation, QuickBooks and for a seamless and accurate management of our inventory across all marketing & sales channels. ![]() I just wanted to drop you a quick note to tell you how pleased Chocoley is with using Finale as our inventory management system.
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